Opening hours
The Hotel is open:
Monday - Saturday 10.00am - 5.00pm.
However our pick up and drop of times are as followed -
Pick up - 10am-11am or 4pm-5pm
Drop off - 11am-12pm or 4pm- 5pm
We are closed on Sundays.
We are closed to the public but not pets from the 22nd December, up until the 29th. we will re-open on the 30th at 10am. we are also closed on the 31st of December up until the 1st of January. we will re-open on the 2nd at 10am.
We are open all other times of the year, Except bank holidays.
We strictly keep to our business hours and will not accept or release an animal outside of them.
Vaccinations
All dogs must be vaccinated against Distemper, hepatitis, leptospirosis, canine parvovirus and any other relevant disease and although we do not insist on the Kennel Cough vaccine, we recommend it. If vaccinated against it, it should be done at least 2 weeks before admittance to the Hotel.
All cats should be vaccinated against Feline Enteritis and any other relevant disease.
We will not accept any animal without a vaccination card shown on arrival and any animal showing signs of infectious disease or ill health will be turned away.
Please make sure your pet is flea and wormed treated before their stay. Not just for our sake but the comfort of your pet too!
viewings
We welcome new clients to come along and meet us, ask any questions and have a look around via arranged appointment Monday - Saturday.
Please call to arrange a time.
We are unable to do viewings on Sundays.
We strongly recommend viewing any boarding premises before booking your pet in!
Full T&C's to be discussed on booking
Pet holiday check list
Up to date vaccination certificates
Pets can't be boarded without them.
Your own food
Only if your pet is fussy, on a special or raw diet. plus feeding instructions.
Medication
If your pet is on any medication, don't forget to bring plenty of it with you.
Toys
Always provided but favourite items from home are welcomed, it really helps them in to settle in.
Collars and leads
Dogs are required to have a well fitting collar and dogs must have a lead. Don't forget any harnesses and haltis, please make sure these fit properly too.
Treats
Feel free to bring along any treats or snacks